COMMUNICATION SKILLS THAT HEAL
a practical approach to a new professionalism in medicine
2005192 pages (approx) Paperback
ISBN-10 1 85775 664 9
ISBN-13 9781857756647
Barry Bub, Physician Educator, Mentor, Psychotherapist, and President, Advanced Physician Awareness Training, USA
Description
Communication Skills that Heal addresses the concerns of both patients and medical professionals regarding communication under time constraints. It challenges current communication concepts in healthcare and weaves together anecdotes, theory, principles and practical, holistic approaches to provide a concise, stimulating and easy-to-read guide.
Doctors at all levels and in all settings will find this book invaluable, as will other healthcare professionals including therapists, carers and administrators. It will also be useful for students of medicine and nursing.
‘What this book will do is to raise your awareness, stimulate, provoke and offer alternative perspectives that will lead you to communicate differently with your patients. It requires of you a commitment to your own spiritual and emotional health and well-being with the understanding that successful communication with others will add to your feeling of well-being. In other words a win-win situation since they will benefit too.’ Barry Bub
'Barry Bub has a real gift for bringing encounters with patients and colleagues to life. He manages to make stories about people more telling and more educational than any pure theorist ever could. His ideas about identifying laments and how to respond to them are a powerful and original contribution to family medicine.'
Dr John Launer, Associate Director, London Department of Postgraduate GP Education
Review Quotes 'A highly personal and practical account of the importance of acommunication skills in the practice of medicine. The author's purpose is to raise awareness and stimulate, provoke and offer alternative perspectives that help physicians communicate effectively. The author accomplishes this worthy objective by addressing patient/physician communication from a personal rather than academic perspective.' DOODY ENTERPRISES
'This book provides an excellent guide to work toward a new healthcare paradigm with a hopeful and visionary tone. This work is concise, well-written in clinical context providing specific practice points for immediate use. In spite of having been a student of physician/patient communication skills for many years my consciousness in this area is significantly expanded by this book. It will become required reading for our medical students and residents. An important contribution. HEALTHCARE COMMUNICATION REVIEW
'If I offer you another book on communication skills, I know many of you will cry: enough already! But this one is different. There are lots of nice little stories and dialogues illustrating the main text. There’s a lovely chapter on ‘laments’. There are chapters about psychotherapy. Barry favours Gestalt so if you never really understood what that is (join the club) here’s a chance to find out. I could go on and on - but here, take a copy and read for yourself. Enjoy.' EDUCATION FOR PRIMARY CARE
'This thought-provoking book is of value to all healthcare professionals. It had me gripped from the moment I picked it up. Barry Bub uses an exceptionally engaging style of writing and makes use of case studies and scenarios to powerfully illustrate the impact that communication can have on patients' experiences and outcomes. Well presented, this book is user-friendly and stimulating.' NURSING STANDARD
'Stimulating and thought provoking. Provides an alternative perspective on how to improve communication with patients, colleagues, family and friends. Moving and emotional, practical and enlightening, this book serves as a valuable tool to help healthcare professionals.' MEDICAL PROTECTION SOCIETY CASEBOOK
'I began to read Communication Skills that Heal with a degree of cynicism and weariness just about balanced by curiosity and diligence. I was rapidly hooked and the conclusion moved me to tears. An experience more usually associated with the reading of a powerful novel. I read every chapter of Barry Bub's book with grateful recognition and found wisdom, humanity and caring. Extraordinarily illuminating. Inspirational, bold and brutally honest, well written, referenced and laid out. I enjoyed reading it. I would encourage any healthcare professional or student to read and reread it at intervals as it is unifying in its applicability and nobody could fail to gain from it. We all need to be inspired, refreshed and guided. An outstanding book: readable, inspiring and relevant to any healthcare professional.' JOURNAL OF PSYCHIATRIC AND MENTAL HEALTH NURSING
 The problem - it’s just a lack of time Seeing the whole Resistance But listening is art But there is no time for listening But listening is simple But listening is so passive But listening leaves me without control But there’s no room for emotions inside this white coat What to listen for: psychological medicine What to listen for: trauma What to listen for: shame What to listen for: suffering What to use: metaphor and simile What to use: ritual What to use: boundaries What to use: psychotherapy Conclusion: reclaiming the white coat
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Communication
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