AN A-Z OF MANAGEMENT FOR HEALTHCARE PROFESSIONALS
2002208 pages Paperback
ISBN-10 1 85775 953 2
ISBN-13 9781857759532
Roy Lilley, Former NHS Trust Chair and visiting Fellow of the Management School Imperial College
Description
Roy Lilley, creator of the best selling Tool Kit series for the NHS, has produced his personal A-Z of management topics. It covers key issues for today’s managers to think about and act upon. The author takes the 26 letters of the alphabet and matches them to practical ideas for managers facing the challenges of change and the pressures of expectations. Each word he has chosen for his ‘alphabet’ encapsulates and describes a management style or achievement, or perhaps habits or routines, that have impressed him. They are words that describe the extra ‘thing’ that made a manager stand out, sparkle, seem different from the rest.
Each idea is presented with hazard warnings, thinking-issues and exercises, for personal development and organisational improvement. This book is for any manager in healthcare, whether just starting out or a seasoned professional. Clinical directors, general practitioners, practice managers, managers in newly formed Primary Care Trusts and elsewhere in the NHS, and managers in the professions and trades that support and sell to the health service, will all find the book stimulating, informative and practical.
Review Quotes 'I found this book to be a very useful tool. It is a book that should form part of your library.' INSTITUTE NEWS
'I read this book in four hours and enjoyed it immensely. Its appeal lies in its accessible style, thought-provoking quotations, exercises and activities. It is easy to read and gives the new manager a quick introduction to lots of good ideas. I would recommend this text to managers new and old.' BULLETIN
'There is a great deal that will be helpful here to anyone who has to take up a senior position in health care.' NURSING STANDARD
'This is a light-hearted series of problems and practical solutions in management. It is such a refreshing book. I shall definitely be using it for training and personal amusement' BEDS AND HERTS FACULTY NEWS
'Once again, Roy has brought out a first class, "stop and make you think" book. This is THE A-Z of management. I recommend you to buy it and keep it to hand.' AMSPAR PROFESSIONAL
 Chapters A-Z
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