Practice Receptionist Programme 
flexible learning for administrative staff in primary care

The Practice Receptionist Programme, or PRP as it is more commonly known, is an invaluable training programme for all receptionists and administrators working within primary care.

PRP Part 1, 2 and 3 are suitable for new or experienced staff. Receptionists who have been working in general practice for many years have found great satisfaction and benefit from the programme, and newly appointed receptionists gain comprehensive and indispensable knowledge and confidence.

PRP 4: The Next Step completes the programme and is designed to stimulate learners and prepare them for the challenges and opportunities in the expanding world of primary care.

The Benefits of PRP

• Suitable for AMSPAR qualifications

• Helps to create a portfolio of personal development

• For new and experienced staff

• Cost effective and flexible

• Compressive and enjoyable

• Enhances motivation, commitment and efficiency

• Supports the GP contract

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