Volume 9 Number 4 contents

Guest editorial

Health for all in the new millennium
R Stott

Commentated case study

Query heart 
Commentators: P Jackson, N Redfern, Anon

Personal perspectives

Putting the person in appraisal
J Sanger

The good doctor - the patient's perspective
J Neuberger

Modernising the NHS: a question of ownership
O Oni

Management issues in health care

Using routine contracting data to construct care pathways for psychosis and affective disorder
S Kisely

Critical incident analysis: a case report
J Cornell, N Silvester

Clinical governance in an independent hospital
J Shirley

Classic management text

Some social and psychological consequences of the longwall method of coal getting
D Tranfield