Volume 9 Number 1 contents

Editorial

Hamster healthcare and quality
M Lakhani

Culture change or changing culture - an NHS conundrum
K Stevenson

Strategic issues

Unexpected outcomes and ethical considerations arising out of an audit of management of paediatric urinary tract infection
G Meenan and D Taylor

Is involvement in commercial clinical research good for the reputation of an NHS unit?
A Bigrigg

Research papers

Using significant event audit model and patient interviews in assessing the quality of care
D Wilkes and K Mills

The NEBPINY programme (Phase 1).  Changing practice - testing a facilitated evidence-based programme in primary care
MK Rolfe et al.

Cancer standards for primary care
M Barley et al.

How do trusts intend to measure progress in clinical governance?
T Freeman et al.

Knowledgeshare

Web alert: finding quality healthcare information on the Internet
P Fairbrother

Protocol

Audit protocol: benzodiazepine prescribing in primary care
E Shaw and R Baker

Courses and conferences