Volume 10 Number 2 contents

Editorial

Time for reflection
M Lakhani

Research papers 

Comprehensive assessment of the quality of care in small-scale primary care practices
H Geboers, H Mokkink, P van Montfort, H van den Hoogen, W van den Bosch and R Grol

Waiting times for surgery - inheritance for primary care organisations in Trent
J Hippisley-Cox, M Pringle, C Coupland and R Cater

Guidelines: are they adhered to in clinical practice?
S Sharma, G Downey and R Heywood

Clinical decision support in the NHS - the clinical element
M Baker, B Robson and J Shears

Clinical governance in action

PRIMIS - information for clinical governance
S Teasdale

The business of clinical governance
R Rattan

Knowledgeshare

Web alert: aspects of clinical risk on the Internet
R Beard and J Lehmann

Healthcare policy

The Health Service Ombudsman

Reviews

Courses, conferences and other announcements